AI Receptionist for Estate Agents: Answer Every Viewing Call
You're out at a valuation, your colleague is holding a viewing, and the office phone is ringing about the listing that went live on Daft this morning. A voice AI agent picks it up — every time, including Sunday evening.
An AI receptionist for estate agents is a voice AI agent on your agency line. It answers buyer, vendor and tenant calls day and night, quotes listing details such as BER rating, floor area and asking price, books viewings and valuations into the right negotiator's diary, and routes lettings and maintenance enquiries to the correct team.
Hear It Answer a Listing Call — Free Setup Until 31 August
Free setup · No contract, cancel anytime · Irish, PhD-led team
Start with the estate agents demo — a buyer ringing about a listing, answered and booked in for a viewing. Three other sectors shown for comparison; the agent is configured around your own stock.
The Office Phone Rings Into an Empty Room
An estate agency is a business whose staff are, by design, never at their desks. Mornings go on valuations, afternoons on viewings, and the drive between the two is where half the day disappears. Meanwhile a three-bed semi goes live on Daft.ie and MyHome.ie and the phone starts — twelve callers asking the same five questions. Is it still available. What's the BER. What's the square footage. Is there a management fee. When's the next viewing.
None of those questions need a licensed negotiator. All of them need answering within about a minute, because a buyer who can't get through simply scrolls down and rings the agent handling the next property on the list. That's the quiet cost: not a complaint, just a viewing that goes to somebody else's open house. Our AI Receptionist is built to take exactly that traffic off your line.
Property Call Answering That Knows Your Stock
Not a message-taking service. An agent that can actually talk about the house.
Answers From the Listing
Asking price, BER rating, floor area in square metres, Eircode, service charge, year built, viewing times — the agent quotes the same details you publish, and knows when a property has gone sale agreed.
Books Viewings and Valuations
It offers the slots the listing negotiator actually has free, books the viewing during the call and confirms by text. Valuation requests are captured with the address and Eircode and put in the diary.
Qualifies Before You Ring Back
Buying or renting, mortgage approval in principle, a property to sell first, budget and timeline — asked politely, written up, and waiting for the negotiator instead of a name and a number.
On Your Agency Line in Days, Not Months
We Load Your Listings
We take the property details you already publish, plus your team map — who lists what, who covers lettings, who handles maintenance — and the questions you're happy for an agent to answer.
We Connect Your Number
Your office number stays exactly as it is. Calls divert to the AI whenever you choose: after hours and weekends only, overflow when the office line is engaged, or every call from the start.
It Answers, You Get the Diary
Viewings appear in the negotiator's calendar, vendor messages land in the inbox with the property address attached, and every call is transcribed so nothing depends on someone remembering.
Every Call an Estate Agency Actually Gets
Sales, lettings and property management ring the same number. The AI sorts them out before they reach you.
| Who's ringing | What they want | What the AI receptionist does |
|---|---|---|
| Buyer, new listing | Is it still available, BER, size, management fee | Answers from the listing details and offers the next viewing slot |
| Buyer, 9pm Sunday | A viewing this week | Books it into the listing negotiator's diary and confirms by text and email |
| Vendor | Feedback after Saturday's viewings | Takes the message against the property address and flags it to their agent for a call back |
| Letting enquiry | Rent, availability, deposit, references | Qualifies on budget and move-in date, then hands to the lettings team |
| Tenant | Reporting a leak or a broken boiler | Logs it for property management; genuine emergencies go straight through to a person |
| Prospective vendor | A market appraisal on their own house | Captures the address and Eircode and books the valuation — the call you never want missed |
Qualifying Buyers Before the Diary Fills Up
Viewing lists have a way of filling with people who are two years from moving. The agent asks the qualifying questions on the first call, in a way that doesn't feel like an interrogation: are they buying or renting, do they have approval in principle from their lender, is there a property to sell first, and are they cash or in a chain. Anyone who wants to view is still welcome — you simply know which names on Saturday's list are ready to bid before you spend the morning with them.
PSRA, GDPR and the Limits We Set
Estate agency is a licensed profession, so the boundaries matter. The AI gives factual information from your listings and nothing more — it does not value a property, negotiate, discuss offers received, or say anything that belongs to a PSRA-licensed negotiator. Those calls are handed to a named person with a summary of what's been said. Caller names, numbers, transcripts and recordings are held under GDPR with a retention period you choose and a caller notice you approve, which suits the record-keeping a licensed agency is expected to keep. If you want the same cover across your whole business rather than one branch, see our AI receptionist for Irish businesses, the general AI receptionist overview, or how it compares with a traditional telephone answering service in Ireland.
What the Monthly Subscription Covers
One flat monthly figure in euro, so a launch weekend costs no more than a quiet Tuesday. Here's what sits inside it, and the one thing that deliberately stays outside it.
| Item | What the flat monthly fee covers |
|---|---|
| Calls answered | No per-call or per-minute charges — a new launch that triggers 200 calls in a weekend costs the same as a quiet Tuesday |
| Setup and configuration | Free until 31 August — we load your listings, your team map and the questions you're happy for an agent to answer |
| Connecting your number | Included — your office number stays as it is, diverting after hours and weekends, on overflow, or on every call |
| Diary and inbox delivery | Included — viewings in the listing negotiator's calendar, vendor messages in the inbox with the property address attached |
| Transcripts and recordings | Included — every call written up and held under GDPR with a retention period you choose |
| Contract | None. Cancel anytime |
| Valuations, offers and advice | Deliberately not included — PSRA-licensed work stays with your negotiators, and those calls are handed to a named person with a summary |
What Our Clients Say
The morning a listing goes live on Daft we used to lose half the calls. Now every caller gets the BER, the square footage and a viewing slot, and I read the transcripts in the car between valuations.
Sunday evening is when buyers ring, and there was never anyone here to take it. Saturday's viewing list now books itself, and tenant maintenance calls stopped landing with the sales team.
An Irish AI Company, Not a Reseller
Built in Ireland
Configured and supported here, so it handles Eircodes, Irish place names and BER ratings the way your callers say them — see who we are.
PhD-Led Team
Founded by a Computer Science PhD with 27+ years in software, including 15 years at IBM Ireland.
Security First
Co-founded by a Security Architect. Buyer, vendor and tenant details are handled under GDPR with enterprise-grade care.
Live in Days
Most agencies are taking real calls within days — usually in time for the next launch weekend, not the next quarter.
Which AgentHub Agent Fits Which Estate Agency Problem
The phone is one channel. Here's what handles the rest.
| The problem in your agency | The agent that handles it |
|---|---|
| The office phone rings out while you're at a valuation | The AI receptionist on this page — answers from the listing, books viewings and valuations, and routes lettings and maintenance calls |
| Buyer, vendor, landlord and tenant email sitting unanswered | Email management for estate agents — triages the inbox, answers listing questions in minutes and books viewings |
| Daft.ie and MyHome.ie enquiries going cold before anyone replies | Lead generation for estate agents — instant response to portal enquiries and structured valuation follow-up |
| You want the whole agency covered, not one channel | AI solutions for estate agents — calls answered, buyer, vendor, landlord and tenant enquiries triaged, viewing feedback summarised |
AI Receptionists for Estate Agents: Your Questions Answered
Can an AI receptionist answer questions about a specific property listing?
Yes. We load your live listings — asking price, BER rating, floor area, Eircode, management fees, viewing times — from the same details you publish on Daft.ie and MyHome.ie. The agent answers callers from that, and stops answering the moment a property goes sale agreed.
What happens when someone rings to book a viewing at the weekend?
The agent takes the booking there and then. It offers the slots the listing negotiator has open, confirms by text and email, and adds the buyer to the viewing list. Most viewing requests arrive in the evenings and at weekends, which is exactly when an office phone goes unanswered.
Can it tell a lettings enquiry from a sales enquiry?
Yes, and it routes accordingly. Sales enquiries go to the listing negotiator, lettings enquiries to the lettings team, and tenant maintenance calls to property management — with genuinely urgent items, like a leak or a lockout, put straight through to a person.
Will it qualify buyers before an agent spends time on them?
It asks the questions you would: are they buying or renting, do they have mortgage approval in principle, is there a property to sell first, and what timeline are they working to. Every answer is written up before the negotiator picks up the thread.
How does it handle caller data under PSRA and GDPR rules?
Caller details, transcripts and recordings are stored under GDPR with a retention period you set, which supports the record-keeping a PSRA-licensed agency needs. The agent gives factual listing information only — valuations, offers and advice stay with your licensed negotiators.
How much does an AI receptionist for estate agents cost?
A flat monthly subscription in euro, with no per-call or per-minute charges — so a new launch that triggers 200 calls in a weekend costs the same as a quiet Tuesday. There's no contract, and setup is free until 31 August.
Your Next Listing Goes Live. Who's Answering the Phone?
Tell us how your agency is set up and we'll put the AI receptionist on your line — free setup until 31 August.
Prefer to talk? Email sghaith@agenthub.ie or call 087 788 2676.